How to create an outstanding digital patient experience and how it impacts acquisition, outcomes, and loyalty

The landscape of patient experience is adapting rapidly towards digital consumerism and providers are struggling to keep up.

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Despite attempts to modernize by implementing patient portal technologies, patients are demanding a more personalized digital experience that properly represents a true consumer healthcare experience. When choosing vendors for their digital platform, providers must first understand the needs and trends among patients in order to win out across competitive markets in patient acquisition, outcomes, and loyalty.

 

During an upcoming webinar from noon – 1:00pm CT on Thursday, August 1st, attendees will learn:

  • Some of the shortfalls that have prevented adoption of patient portal technology by patients

  • The cornerstones of a true consumer healthcare experience

  • A list of requirements to use when identifying digital patient experience vendors

To register for the webinar, click here.

At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

Register to Attend Webinar

Beyond the bottleneck: How health systems are improving access, flow and care continuity

Thursday, July 30
1:00 PM - 2:00 PM CDT

Presenters: Imamu Tomlinson, MD, MBA, VituityWilliam Morice II, MD, PhD, Mayo Clinic LaboratoriesJordan Dale, MD, Houston MethodistAsh Tengshe, City of HopeChris Klay, MHA, MA, PT, FACHE, Hospital Sisters Health System

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