Northwell unveils results from online family caregiving pilot program

New Hyde Park, N.Y.-based Northwell Health released results from a three-month pilot partnership program with virtual family caregiving company eFamilyCare.

Northwell Health employees gained access to the program and gave it a rating of 4.8 out of 5. The care program virtually connects family caregivers with advisers to create a personalized plan, according to a Jan. 25 eFamilyCare news release.

After using the tool, 65 percent of the Northwell employees felt less stressed.

"In conducting internal research of our 80,000-plus employees, it was clear that the pandemic has amplified the immense effect of burnout and stress on health care workers. Combined with the stress that many of those same employees face when they go home and care for their own families — it doesn't take long to see that we're beyond a breaking point," Pat Flynn, assistant vice president of employee wellness and family assistance at Northwell, said. "By collaborating with eFamilyCare, our organization is offering an innovative and trusted network of support so that our employees have the right resources and advice when caring for their loved ones, helping them focus on patient care and ultimately improved patient outcomes."

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