How an Illinois hospital expanded online scheduling

New Lenox, Ill.-based Silver Cross Hospital is expanding its online scheduling program to include primary care, gastroenterology and cardiology after a successful partnership with the online scheduling platform Kyruus ProviderMatch.

Silver Cross initially partnered with Kyruus in 2021 and saw an average of over 500 self-scheduled appointments per month for key hospital services, according to a June 20 Kyruus news release.

"Building a foundation of the right data and routing was our first step to creating a scalable strategy that allowed us to engage consumers directly," Teresa Andrea, vice president and CIO at Silver Cross, said in the release. "People want the flexibility to manage their care however and whenever they want, and offering online scheduling across a variety of care types was key to delivering on what our patients want and need."

Copyright © 2024 Becker's Healthcare. All Rights Reserved. Privacy Policy. Cookie Policy. Linking and Reprinting Policy.


Featured Whitepapers

Featured Webinars