The 'CEO scam': How hospitals are training staff to recognize phishing attempts

More hospital employees are reporting phishing emails that are impersonating C-suite executives and fellow staff. These phishing attempts have become known as "CEO scams," according to CBS affiliate KIDK.

Mountain View Hospital in Idaho Falls, Idaho, is among the healthcare organizations training staff to detect when an email coming from the CEO is actually a hacker.

Hospitals and health systems can't just rely on their information technology departments, Mountain View Hospital's Director of Information and Security Shane Paynter said. That is why hospital staff undergo annual email training. New employees also undergo security training immediately.

Mountain View Hospital also sends out email reminders about cybersecurity threats, and posters can be found throughout the halls reminding employees to be cautions when clicking on links.

Mr. Paynter reminds employees that if an email looks suspicions to just delete it. An email that is "legit" can always be resent.

More articles about cybersecurity:
5 common questions about HIPAA, answered
Hospitals can leverage AI to combat cyberattacks, report finds
Virus prevented California medical group from accessing records, exposed 198,000 patients

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