49% of patients would change hospitals if theirs were hit by ransomware attack

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Although ransomware attacks on hospitals seem ubiquitous, most patients are unaware of attacks on hospitals despite the influence it has on them when choosing a hospital at which to receive care, a study says.

Researchers launched a study on behalf of Armis to gauge perceptions on cyberattacks on hospitals, according to a Nov. 10 news release. There were 2,030 U.S. patients and 400 U.S. health IT professionals who participated in the survey, conducted in October.

Six survey insights:

  1. Fifty-eight percent of health IT professionals said ransomware hackers have hit their organization and 85 percent said cyber risks have increased in the last 12 months.

  2. Sixty-three percent of IT professionals said their organization submitted a cybersecurity insurance claim because of an attack.

  3. Losing data and sensitive patient information is a top concern for 52 percent of IT professionals, followed by 23 percent who said attacks on hospital operations and 13 percent who said ransomware attacks.

  4. Sixty-one percent of patients said they had not heard of any cyberattacks in the healthcare industry in the last 24 months.

  5. Almost half (49 percent) of patients said they would change hospitals if theirs were hit by a ransomware attack. Thirty-three percent of patients said they have been the victim of a healthcare cyberattack.

  6. Thirty percent of patients trust their best friends with their sensitive healthcare information, compared with 23 percent who trust healthcare organizations with it.

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