For the report, titled “Digital Adoption in Healthcare: Reaction or Revolution?” Accenture surveyed 1,755 patients in the United States between May and June, according to an Aug. 17 news release on the study.
Four study insights:
- Forty percent of respondents had medical conditions in therapeutic specialties, such as oncology, cardiovascular, immunology, neurology and respiratory.
- Most patients (67 percent) have had a negative healthcare experience. Of those patients who had negative experiences, 34 percent said they were less likely to seek medical care the next time they needed it.
- Thirty-four percent also said they had switched providers or treatments after a negative experience, while some other patients reported they stopped picking up their prescriptions.
- More than half of patients (55 percent) said what they wanted most from a healthcare provider was someone who explains their condition and treatment clearly. Fifty-two percent of patients said they wanted a provider who listens and understands their needs and provides emotional support.
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
