Physicians surveyed rated the following qualities as the most important in an insurer on a five-point scale.
- Reimbursement rate — 4.7
- Ease of doing business — 4.4
- Frequency of denials — 4.4
- Willingness to reevaluate denied claims — 4.3
- Speed of claims payment/reimbursement — 4.3
- Accuracy and speed of responses to questions — 4.2
- Precertification and preapproval requirements — 4.0
- Rating system transparency — 3.8
