VHA, Marbella Technologies Partner in Mobile Application

VHA Mid-Atlantic and Marbella Technologies have partnered in creating a mobile survey to assess patient satisfaction and the patient experience.

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The survey can be used on any platform and will be used to improve hospital and health system HCAHPS scores through real-time monitoring.

If the survey, administered to patients, flags any areas in which patient satisfaction is lacking, the appropriate teams will be alerted to help resolve the problem, according to a news release.

 

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