How Culture Drives, or Hinders, Hospital Outcomes

Authors: Bryan J Warren, Manager, Healthcare Solutions, Select International Rhonda Larimore, Vice President, Human Resources and Support Services at Children’s Hospital of Pittsburgh of UPMC
This paper discusses the struggles that healthcare organizations face with culture change due to the fact that they are often unclear on what it means and how it links to their overall goals. Culture manifests itself in the collective behaviors of the workforce so the desired behaviors need to be identified and encouraged and detrimental behaviors cannot be tolerated. Read more to learn how culture can drive, or hinder, hospital outcomes.
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