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Care Coordination

The COVID-19 pandemic marked a turning point for telemedicine, driving a surge in patient use as Congress relaxed regulations to facilitate virtual consultations. While most discussions focus on patient experience and improving access to care, the advantages for hospitals—especially in…

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Health systems nationwide have faced growing capacity challenges. So when Mass General Brigham launched its Patient Transfer and Access Center in October, the goal was to increase access and capacity for patients, particularly the sickest, across its academic medical centers…

With a national rise in mental health needs, health systems are turning to a new type of care facility to take pressure off hospital emergency departments — behavioral health urgent cares.

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