Before Surgical Directions’ intervention, the hospital experienced static surgical volume, low surgeon satisfaction about operating room access, conflict between anesthesia and surgeons and significant delays, cancellations and add-ons in the OR. In addition, Surgical Directions found the hospital blocked the majority of OR rooms and used inefficient scheduling and preoperative preparation processes.
To improve results, Surgical Directions established a new model of collaborative perioperative leadership, changed block scheduling rules, redesigned workflow, created anesthesia service standards and helped develop a strategic perioperative growth plan. After three years, the hospital increased surgeon satisfaction and decreased turnover time, in addition to the boosted profitability and case volume.
More Articles on Surgical Directions:
5 Overarching Strategies to Drive Perioperative Performance
Surgical Directions to Present at 2012 Perioperative Leadership Summit
4 Steps to Make Your Surgery Center Surgeon-Friendly
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