Capacity Management Solutions Could Reduce “Left Without Being Seen” Numbers

Dealing with the issue of “Left Without Being Seen” patients is tricky, but better patient flow management may be a solution to the issue, according to a TeleTracking blog post.

Advertisement

In 2012, around 80,000 patients left emergency rooms without being seen, according to the blog post. Governments and hospitals have different ideas on how to deal with the issue of LWBS patients. For example, the state of Washington implemented a three-visit annual limit on Medicaid enrollees for 700 conditions that the state declared as non-emergent. However, hospital officials argue that some of the conditions on the list, such as ear infections and sore throats, do not clog the ER and do not require expensive treatment. They also say that the state restrictions might discourage patients from going to the ER for real emergencies.

Also, it is possible for hospitals to reduce overcrowding in the ER by using capacity management solutions. Thomas Jefferson University Hospital in Philadelphia developed a patient flow management center and saw major improvements in its operational efficiency. It achieved a $1.4 million return on investment just because of the improvement in LWBS rates. Reduction in LWBS patients and ER overcrowding can be achieved without compromises, according to the blog post.

More Articles on TeleTracking:

TeleTracking: Recording Milestones During Care Improves Patient Throughput
TeleTracking: Improving Wait Times Saves Money
7 Ways Nurses Can Help Shorten Hospital Length of Stay

At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

Register to Attend Webinar

From fragmentation to operational flow: Solving the healthcare workforce puzzle

Tuesday, August 11
1:00 PM - 2:00 PM CDT

Presenters: Dr. Pat Hunt, QGendaAndrea Daugherty, MHA, CISSP, CHCIO, CDH-E, Arrowhead Regional Medical CenterElizabeth Lindsay-Wood, MBA, CHCIO, CDH-E, Moffitt Cancer CenterDeb Muro, El Camino HealthJohn Tejeda, D.H.A., MLS, MPAS, DFAAPA, LSSBB, FACHE, Vascular and Neuroscience Institute

Advertisement

Next Up in Care Coordination

Advertisement

Comments are closed.