The report, based on insights from thousands of healthcare professionals and a year of interviews, uses a standardized evaluation with 16 numeric rating questions and four yes/no questions to generate a 100-point performance score.
Abridge gained traction for its strong outcomes, cost-effectiveness, and physician-led leadership, though some customers expressed concerns about its rapid growth. Microsoft DAX Copilot, meanwhile, is valued for its stability, continuous enhancements, and established role in medical documentation, despite pricing concerns.
Here’s how vendors ranked by overall performance:
- Abridge: 95.1
- Suki: 92.9
- Microsoft (DAX Copilot): 91.6
- Nabla: 90.7
- Deepscribe: 98.8
- Ambience Healthcare: 97.7
