Here are the top AI-powered RCM platforms by category, according to the researcher’s survey of over 1,300 healthcare finance, IT and RCM leaders released Feb. 10:
AI-Powered Front-End RCM: Eligibility, Registration & Financial Clearance
Accuracy of Insurance Eligibility Verification & Pre-Authorization Approval Rates: Change Healthcare
Reduction in Patient Registration Errors & Administrative Workload: R1 RCM
Increase in Successful Patient Financial Clearance Before Service Delivery: Optum360
Improvement in Upfront Patient Payment Collection Rates: Waystar
AI-Powered Mid- & Back-End RCM: Coding, Billing & Claims Optimization
Reduction in Coding Errors & Compliance-Related Claim Denials: 3M 360 Encompass
Increase in Coder Productivity & Accuracy with AI Automation: Iodine Software
Reduction in Time Spent on Clinical Documentation Revisions & Audits: Abridge
Improvement in Physician Satisfaction Regarding Documentation Efficiency: Nuance Communications
AI-Powered Claims Processing & Denials Management
Reduction in Claim Rejection & Denial Rates: Waystar
Increase in Clean Claim Submission Rates: Waystar
Time Savings in Claim Resubmission & Appeals Resolution: Waystar
Improvement in Overall Claims Reimbursement Turnaround Time: Waystar
AI-Powered Financial & Payment Solutions
Increase in Successful Patient Collections & Reduced Bad Debt Write-Offs: Cedar
Accuracy of Automated Payment Reconciliation Processes: HighRadius
Reduction in Days in Accounts Receivable & Improved Cash Flow Predictability: Thoughtful AI
Improvement in Financial Forecasting Accuracy Using AI-Driven Analytics: Waystar
Enhanced Efficiency in Automated Patient Payment Processing & Engagement: Waystar
Reduction in Administrative Burden for Back-End Financial Teams: Waystar
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.