Web-based, patient-centered toolkit helps improve patient-provider communication

A web-based, patient-centered toolkit used in the hospital setting helped engage patients in understanding and developing their care plans and may improve communication with providers overall, according to a study published in the Journal of the American Medical Informatics Association.

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Researchers provided both patients and caregivers with iPads they could use to access tools related to their care plans during hospitalization. Patients and providers most often used the web-based tool kits to establish goals, view tests results and medications. They also used a messaging functionality to report health needs, preferences or concerns.

Although non-critically ill patients were more likely to use the technology than critically ill patients were, the researchers concluded that both populations used it as a helpful mediator.

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