James Merlino, MD. President and CMO of Chief Strategic Consulting for Press Ganey.
As a surgeon with more than two decades of healthcare experience, Dr. Merlino served as chief experience officer and associate chief of staff at the Cleveland Clinic prior to joining Press Ganey. He has written a book on how to improve the patient experience and has been published in a number of academic journals. In addition to his current role, Dr. Merlino is president and founder of the Association for Patient Experience and a founding executive council member of the Institute for Innovation, both nonprofit organizations.
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
