Helen Macfie, PharmD. Chief Transformation Officer of MemorialCare Health System (Fountain Valley, Calif.).
In her role at MemorialCare, a six-hospital health system serving Southern California, Dr. Macfie is responsible for leading systemwide transformation and improvement in the system’s clinical quality, patient safety and risk management areas. Her accomplishments include establishing, implementing and refining bold goals in patient safety and quality that have resulted in a 10 percent reduction in readmission rate, 28 percent improvement in patient experience ratings, and elimination of more than $135 million in avoidable costs through lean redesign. Dr. Macfie also has served in advisory positions for a number of prestigious leadership groups devoted to improving patient safety. These include the Institute for Healthcare Improvement, the California Hospital Quality Institute and the California Hospital Association Quality Committee.
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