INGA HIMELRIGHT, MD, Senior Vice President and Chief Quality Officer, The University of Tennessee Medical Center (Knoxville)
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“The University of Tennessee Medical Center is centrally located in an urban area and serves not only Knoxville, Tenn. but also the surrounding 21-county region, which includes a large majority of rural counties. Therefore, one of the more pressing issues our healthcare organization has is meeting the differing needs of our geographically differing patients.
In recognizing this challenge, we proactively committed ourselves to the strategic mission of developing and providing our patients with the community resources necessary to serve our unique population through more of a service-center concept. To that end, many of these centers not only have primary care physicians, but also services specific to the geographic need, such as physical therapy, specialists, and educational classes.”
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