The HCAHPS Primer for Nursing module will cover staff responsiveness, pain management, communication with clinical staff, cleanliness and creating a patient-friendly hospital environment and discharge information. The product is aimed at helping staff both new and old develop the skills that most commonly influence patient perception of care, according to a news release.
More articles on quality:
Reducing HAI risk through more effective environmental cleaning
Putting patient safety and quality data where you might not expect it: Johns Hopkins Medicine goes performance-transparent with dashboards
10 top patient safety issues for 2016
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
