According to LifeWings CEO Steve Harden, even the most effective safety protocols are bound to fail from time to time because that are administered by humans and humans are fallible.
“The difference between a safe hospital and an unsafe hospital is a plan for failure recovery,” said Mr. Harden. “If leaders use the tool we’ve developed, they will reduce additional costs and damage and salvage critical staff morale.”
The tool includes a checklist with tips on how to acknowledge accountability for the failure without laying blame, limit damage to the patient and team morale, and reexamine the efficacy of the protocol.
To access the free Failure Recovery Tool, click here.
Note: View our database providing more than 150 reports that link to free, downloadable and adaptable tools for use in surgery centers, hospitals and other organizations by clicking here.
More articles on safety checklists and protocols:
Putting patient safety and quality data where you might not expect it: Johns Hopkins Medicine goes performance-transparent with dashboards
Crowded EDs may use outdated patient safety guidelines
The case for ‘must do’ practices in healthcare
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