45 hospitals with top nurse-patient communication

Research suggests that quality nurse-patient communication can be critical for increasing patient engagement and can help patients feel more comfortable during their hospital stay.

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The following is a list of hospitals for which 91 percent or more of patients reported on their HCAHPS surveys that their nurses "always" communicated well. The data comes from Medicare's Hospital Compare website and was collected between October 2014 and September 2015.

Note: Hospitals with insufficient data, such as having fewer than 100 completed surveys, were excluded.

  1. TJ Health Columbia (Ky.) – 100 percent
  2. Patients' Hospital of Redding (Calif.) – 96 percent
  3. Advanced Surgical Hospital (Washington, Pa.) – 95 percent
  4. WellSpan Surgery and Rehabilitation Hospital (York, Pa.) – 95 percent
  5. Bigfork (Minn.) ValleyHospital – 94 percent
  6. Baylor Scott & White Surgical Hospital (Sherman, Texas) – 94 percent
  7. Whitman Hospital and Medical Center (Colfax, Wash.) – 94 percent
  8. Orthopaedic Hospital of Wisconsin (Glendale) – 94 percent
  9. The Physicians Centre Hospital (Bryan, Texas) – 94 percent
  10. Surgical Institute of Reading (Wyomissing, Pa.) – 94 percent
  11. Surgical Hospital at Southwoods (Youngstown, Ohio) – 93 percent
  12. Citizens Medical Center (Columbia, La.) – 93 percent
  13. Sugar Land (Texas) Surgical Hospital – 93 percent
  14. Fayette (Ala.) Medical Center – 93 percent
  15. Falls Community Hospital and Clinic (Marlin, Texas) – 93 percent
  16. P & S Surgical Hospital (Monroe, La.) – 93 percent
  17. Lady of the SeaGeneral Hospital (Cut Off, La.) – 93 percent
  18. Abbeville (S.C.)  Area Medical Center – 93 percent
  19. Oakleaf Surgical Hospital (Altoona, Wis.) – 93 percent
  20. Fairview Hospital (Great Barrington, Mass.) – 92 percent
  21. Baylor Medical Center at Trophy Club (Texas) – 92 percent
  22. Premier Surgical Institute (Galena, Kan.) – 92 percent
  23. University Hospitals Conneaut (Ohio) Medical Center – 92 percent
  24. Institute for Orthopaedic Surgery (Lima, Ohio) – 92 percent
  25. The Spine Hospital of Louisiana (Baton Rouge) – 92 percent
  26. Heart Hospital of Lafayette (La.) – 92 percent
  27. Central Louisiana Surgical Hospital (Alexandria) – 92 percent
  28. Cypress Pointe Surgical Hospital (Hammond, La.) – 92 percent
  29. OSS Orthopaedic Hospital (York, Pa.) – 92 percent
  30. Rothman Orthopaedic Specialty Hospital (Bensalem, Pa.) – 92 percent
  31. St. Joseph's Hospital (Breese, Ill.) – 92 percent
  32. Mariners Hospital (Tavernier, Fla.) – 92 percent
  33. Park Place Surgical Hospital (Lafayette, La.) – 91 percent
  34. MidwestOrthopedic Specialty Hospital (Franklin, Wis.) – 91 percent
  35. Franciscan St. Francis Health – Carmel (Indiana) – 91 percent
  36. Quail Creek Surgical Hospital (Amarillo, Texas) – 91 percent
  37. Tallahatchie Critical Access Hospital (Charleston, Miss.) – 91 percent
  38. Sioux Falls (S.D.) Specialty Hospital – 91 percent
  39. Hills & Dales General Hospital (Cass City, Mich.) – 91 percent
  40. Hardin Memorial Hospital (Kenton, Ohio) – 91 percent
  41. OrthoIndy Hospital (Indianapolis) – 91 percent
  42. Iowa Specialty Hospital – Belmond (Iowa) – 91 percent
  43. Southern Surgical Hospital (Slidell, La.) – 91 percent
  44. GHS Patewood Memorial Hospital (Greenville, S.C.) – 91 percent
  45. Nebraska Orthopaedic Hospital (Omaha) – 91 percent

 More articles on quality:

Top 5 Illinois hospitals patients would definitely recommend 
CMS releases overall hospital star ratings: 12 things to know 
Where are the 102 hospitals that received 5 stars from CMS? 

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