Patients treated at Atrinea’s clinics are reporting they can’t get hold of their medical records, leaving them without vital health information, according to KRQE. Some patients also report they didn’t receive any notification of the organization’s sudden closure. A representative of the New Mexico Medical Board told KRQE that patient complaints of missing medical records are being investigated but there is no additional information available about the process.
In the meantime, patients are seeking care without their records, forced to pay for and receive duplicate tests and search for crucial information about their medical conditions. Court documents reflect that Atrinea was ordered to appoint a patient advocate to help patients transition to new providers, but the appointed person refused KRQE‘s requests for comment.
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