Lancaster General Health’s EHR experiences 12 hours of partial downtime

Lancaster (Pa.) General Health’s EHR was partially unavailable from 2 p.m. March 23 to 2 a.m. March 24, according to a Lancaster Online report.

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The health system’s staff members were able to review medical records, but could not make any updates. Additionally, patients were unable to access the MyLGHealth patient portal, according to the report.

A Lancaster General spokesperson told Lancaster Online the outage was not due to a malicious incident. The health system is still investigating the cause of the downtime.

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