Tyler Kurasek, a principal with Colburn Hill Group: Create a formal, documented and repeatable process. Finance and cash posting should be using the same workflow system. Compare true monthly net deposits to the sum of individually-tracked deposits for the given month. This prevents a backlog of data from developing and facilitates the ability of staff to deal with issues in a real-time manner.
To learn more about collecting on accounts, access this story from Becker’s Hospital Review.
If you would like to share your RCM best practices, please email Kelly Gooch at kgooch@beckershealthcare.com to be featured in the “RCM tip of the day” series.
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