Conversations around workforce have become the operating equation health systems are building their futures around. Labor costs, retention, language access, learning and the data that ties them all together are increasingly boardroom conversations defining short and long-term strategy.
Below are five resources featuring perspectives from leaders at Advocate Health, Bryan Health, Riley Children’s Health, UPMC and more.
1. The $900B black box: How Bryan Health is rethinking labor management
Labor is the single largest expense on a health system’s P&L. Even today, most organizations manage it through a patchwork of disconnected systems and manual processes. In this webinar, leaders from Bryan Health join the conversation on why labor management has become a $900B black box for the industry and what a more modern, integrated approach looks like in practice.
A valuable watch for CFOs, CHROs and operations executives looking to bring visibility and discipline to their largest cost center.
2. How Advocate Health is rethinking language services
Some of the most forward-thinking health systems are reframing language services as a strategic lever for patient experience, equity and growth. In this webinar, Advocate Health leaders share how they’re turning language services into a measurable contributor to outcomes and revenue rather than a hidden cost.
Recommended for patient experience leaders, operations executives and CFOs looking to extract more value from services they’re already paying for.
3. IU Health, Riley Children’s and UPMC on the data problem holding back AI
AI conversations in healthcare often skip over the hardest part: the data underneath. In this webinar, health system leaders examine why so many AI initiatives stall and what it takes to build a data foundation that supports AI at scale.
Essential viewing for CIOs, CMIOs and innovation leaders evaluating where to invest before AI ambitions can outpace data reality.
4. Measuring what matters: Closing knowledge gaps with AI-driven workforce learning
Workforce learning is often treated as a compliance checkbox rather than a performance lever but AI is changing what’s possible. This whitepaper details how AI-driven learning can identify and close knowledge gaps at the individual level, with measurable impact on clinical performance, safety and operational outcomes.
Worth reading for CNOs, learning leaders and operations executives focused on tying workforce development to measurable results.
5. What the data says: A candid conversation on healthcare operations today
Healthcare operations leaders are working through some of the most complex conditions the industry has ever faced — and the data tells a story worth listening to. This session offers a look at what’s happening across healthcare operations right now, what’s working and where the pressure points are most acute.
Particularly relevant for COOs, operations leaders and senior executives looking for an honest read on where the industry stands.
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