Survey: Nearly 1 in 4 healthcare managers devote at least 20 weekly hours to administrative tasks

As health systems juggle ways to improve EHR efficiency and reduce time spent completing administrative tasks and paperwork, nearly 1 in 4 healthcare managers said they spend at least 20 hours on administrative tasks every week, according to a report from Formstack, an online form and workflow software platform.

Formstack surveyed more than 288 managers, directors, vice presidents, and C-suite executives across numerous industries and company sizes on how much time they spend completing administrative tasks and inefficiencies in their workflow. Twenty percent of the respondents work in the healthcare industry.

Here are four survey findings.

1. Over one-third (36 percent) of healthcare managers said they spend at least eight hours a week on administrative tasks, while 24 percent said they spend at least 20 hours on these tasks each week.

2. Nearly half (46 percent) of healthcare who use healthcare workflow automation tools, which aim to help healthcare organizations complete tasks faster through online programs and digital databases, use them for regulation or compliance purposes.

3. Forty-three percent of healthcare managers identified at least three significant inefficiencies in their business processes. When asked about challenges to successfully using an automated workflow tool, "ease of use" was the chief challenge in adopting a new tool. Additionally, respondents also cited "repetitive errors" as a challenge healthcare managers often experience when implementing automated workflows.

4. The survey also found 4 in 10 healthcare organizations still use manual tools despite increased development of cloud-based tools.

To download the full report, click here.

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