A good way to utilize standards in the hiring process is to have potential employees sign an agreement before hiring that states they accept the standards already in place. The blog post also notes that including standards in a job description helps finding people who already agree with the standards in place.
Some standards that are often referred to in these cases are:
– Communication
– Teamwork
– Attitude
This blog is a part of a series that HealthStream is putting on, entitled “HealthStream’s Patient Experience Coaching.”
To read the blog in full, click here.
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