Behavioral Health

A patient in crisis arrives at the ED, is stabilized, discharged with a referral — and never connects with follow-up care. Weeks later, they return. The cycle repeats. For many health systems, this is still the default model. It doesn’t…

Imagine a hospital where, in the hours after a critical incident, the response is structured and trauma-informed. Where clinicians don’t carry the “second victim” experience back into their next shift in silence. Where managers know what to say in the…

Care coordination teams are being asked to do more with less. Staffing constraints, rising costs and administrative complexity are turning what should be a straightforward patient experience — getting to care — into one of the most friction-heavy parts of…

Hospital and health system leaders are confronting a growing behavioral health crisis—one that’s overwhelming emergency departments and exposing the limitations of fragmented care. To address these challenges, many organizations are adopting systemwide strategies that integrate behavioral health across care settings.…