The study surveyed 416 patients from six San Francisco Department of Public Health community clinics, which serve primarily uninsured and publicly insured patients. Participants were ethically and racially diverse and earned low incomes.
Key findings of the study are:
• Seventy-one percent of respondents expressed interest in using electronic communication with healthcare providers.
• Only 19 percent of patients currently reported using email informally with health providers as a part of their care.
More Articles on Disparities in Healthcare:
Report: Strategic Use of Technology Can Reduce Racial Disparities in Healthcare
The U.S. Health Disadvantage: A Crisis That We Must Address Together Today
Saint Francis in Connecticut Receives Grant for Health Equity Fellowship Position
