Process of Care Measures
Measures how often hospitals provide some of the care that is recommended for patients with a heart attack, heart failure, pneumonia, surgery and children’s asthma. Source: Hospital Compare, U.S. Department of Health & Human Services. Last updated Aug. 5, 2011.
1. Outpatients having surgery who received an antibiotic at the right time (within one hour before surgery) — 93 percent
2. Outpatients having surgery who received the right kind of antibiotic — 94 percent
3. Surgery patients who were taking beta blockers before coming to the hospital who were kept on beta blockers during the periods prior and following their surgery — 93 percent
4. Surgery patients who were given an antibiotic at the right time (within one hour before surgery) — 97 percent
5. Surgery patients who were given the right kind of antibiotic to prevent infection — 97 percent
6. Surgery patients who preventive antibiotics were stopped at the right time (within 24 hours after surgery) — 95 percent
7. Heart surgery patients whose blood sugar is kept under control in the days immediately following surgery — 94 percent
8. Surgery patients needing their hair removed from the surgical area before surgery who underwent hair removal using a safe method (such as electric clippers or hair removal cream opposed to razors) — 100 percent
9. Surgery patients whose urinary catheters were removed on the first or second day after surgery — 91 percent
10. Surgery patients whose physicians ordered treatments to prevent blood clots after certain types of procedures — 94 percent
11. Patients who received treatment at the right time (within 24 hours before or after surgery) to help prevent blood clots after certain types of surgery — 93 percent
Accountability Measures
Accountability composite measures are calculated by adding the number of times recommended care was provided over all the process measures in the given measure set, then dividing this sum by the total number of opportunities for providing this recommended care. The composite measure shows the percentage of the time the recommended care for each condition was provided. Source: The Joint Commission’s Annual Report on Quality and Safety, 2011.
12. Surgical care composite — 92.3 percent
Admissions, Discharges and Transfers Index Benchmarks
Data indicates the proportion of the unit’s population that is turning over during a shift. Lower percentages indicate less flow. The ADT Index can be used to determine if there is a need to reallocate resources to better manage patient flow. Source: OptiLink and Nursing Executive Center, The Advisory Board Company.
13. Operating room — 71.45 percent
Workload Contribution Factor Benchmarks
Data indicates the proportion of the unit’s admission, discharge and transfer activity that is attributed to each component — admissions, discharges and transfers. Source: OptiLink and Nursing Executive Center, The Advisory Board Company.
14. Operating room:
• Day shift — 82.7 percent
• Evening shift — n/a
• Night shift — 49.29 percent
Financial Benchmarks
Figures are derived from a sample of 1,144 hospitals. Source: Merritt Research Services’ 2010 Hospital Benchmarks.
15. Average number of inpatient surgical operations — 3,198
16. Average number of outpatient surgical operations — 5,767
