Telehealth

Top 10 telehealth platforms

Patients continue to use telehealth because of the convenience and speed of care but its biggest barriers include connectivity issues and lack of services, according to J.D. Power.

By: Giles Bruce

Tuesday, October 1st, 2024

Here are the top 10 direct-to-consumer telehealth platforms, per the market intelligence firm’s survey of 4,070 healthcare customers released Sept. 26. Satisfaction scores are out of 1,000 (with the average being 730):

1. MyTelemedicine: 747

2. Doctor on Demand: 743

Teladoc Health: 743

4. Walgreens: 742

5. Amwell: 738

6. LiveHealth Online: 730

7. Optum: 728

8. HealthTap: 726

9. MDLive: 721

10. CVS Health: 712

Next Up in Telehealth

How flu cases compare to past seasons

The flu season is off to a severe and early start, with outpatient visits for flu-like illness already reaching levels…

By: Mackenzie Bean
Yesterday
Flu visits hit decade-high in New York City: 3 updates

More than 9,850 patients visited New York City emergency departments with influenza-like symptoms during the week ending Dec. 20 —…

By: Elizabeth Gregerson
Yesterday
Patient-generated AI: 3 trends reshaping clinical visits

As generative AI tools increasingly shape how patients research symptoms, diagnoses and treatments, chief medical information officers say the challenge…

By: Ella Jeffries
Yesterday

Comments are closed.

From fragmented fixes to systemwide control: UVA Health’s approach to drug shortage management and supply chain transformation

Next Up in Telehealth

How flu cases compare to past seasons

Flu visits hit decade-high in New York City: 3 updates

Patient-generated AI: 3 trends reshaping clinical visits

Join the 500,000+ healthcare executives who start their day with Becker’s