Teladoc waives service fee in wake of Hurricane Lane

Teladoc Health rolled out free telehealth visits last week to residents of the Hawaiian Islands hit by tropical cyclone Hurricane Lane.

Teladoc gave away the free service to victims of Hurricane Lane and the resulting fires. The offer is limited to general medical visits for nonemergency conditions, such as sinus problems, respiratory infections, allergies and flu symptoms.

"Our call center reps and board-certified and state-licensed physicians are standing by to help those families who have been displaced from their doctors and regular care-seeking options, through our hotline," Lewis Levy, MD, CMO of Teladoc, said in a news release.

Teladoc's announcement builds on previous charity work the telehealth vendor provided during Hurricane Irma in Florida and Hurricane Harvey in Texas last year, along with an offer it made to support Californians displaced by wildfires in August.

To access the service, residents can call 855-549-2234. For emergency conditions, Teladoc stressed those affected should call 911.

More articles on telehealth:
St. Luke's Health System opens 35K-square-foot 'virtual hospital'
Case study: Telemedicine helped cut avoidable hospitalizations at New York SNF
5 ways all generations — from millennials to seniors — are adopting virtual care

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