Teladoc Health integrates virtual care platform with Epic EHR: 5 things to know

Teladoc Health's licensed virtual care platform is available in Epic's App Orchard.

Five things to know:

1. By integrating with Epic, Teladoc's health system clients can offer their providers and patients the ability to conduct telehealth video visits using existing workflows within their Epic EMR.

"Consumer telehealth and adoption of virtual care is past the point of inevitability. However, EHRs are the principal interface today for most clinicians. As such, the need for consumer telehealth programs to integrate into EMRs has become the norm and not the exception," said Alan Roga, Teladoc Health president of hospital and health systems.

2. Single sign-on (SSO) with MyChart streamlines the patient log-in process. Patients can access a telehealth visit using common credentials by launching the Teladoc licensed platform directly from their MyChart dashboard or by signing on to the Teladoc licensed platform using their MyChart account credentials. 

3. Context aware linking (CAL) with Epic allows users access to video visits without the need for a separate video app or downloads, creating a seamless experience for providers and patients.

4. Video costs will not increase when the provider's telehealth program expands to more patients because CAL with Epic eliminates the need for additional video license fees. Clients can consolidate vendors and save costs.

5. CAL with Epic offers providers and patients unlimited access to concurrent telehealth video consults, which enables continued use of the platform no matter how many consults are being performed at the time.

Teladoc Health to present at Epic App Orchard Conference, Oct. 16-18
Shaung Liu, chief technology officer of hospitals and health systems at Teladoc Health, will present on consumer telehealth strategies and Epic integration options at the Epic App Orchard Conference, Oct. 16-18 in Verona, Wis.

Epic and MyChart® are registered trademarks of Epic Systems Corporation.

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UCLA receives $28M to study opioid addiction telehealth treatments
Oklahoma State University leverages telemedicine to treat opioid addiction

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