GHX, a healthcare supply chain management solutions provider, commissioned the “Driving Performance Through Automation” survey. The survey included 100 finance executives from healthcare suppliers and was conducted in late February and early March.
Here are four survey findings.
1. Forty-five percent of respondents said improving receivables performance will be a top priority during the next year. Thirty-one percent said improving inventory management performance will be a top priority, while 24 percent said the same for payables performance.
2. Sixty-four percent of healthcare supplier finance leaders said customers’ leverage over their company, regarding timing and mode of payment, exceeds their company’s leverage over vendors and suppliers.
3. Respondents said order-to-cash processes are less automated than other financial processes, and reflect one of the lowest priorities for increased automation in the next year.
4. Seventy percent of healthcare supplier finance leaders said customer engagement and customer service is “highly automated” at their company. Sixty-eight percent said the same for financial planning and analysis, and 65 percent said the same for procure-to-pay process.
More articles on supply chain:
Medical Design Excellence Awards names top medical devices of 2017
More than 48k bottles of Bristol-Myers’ blood thinner recalled over dosing error
Takeda Pharma taps AI platform for drug development
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.