Strategy

I recently saw Adam Grant speak at ACHE Congress. He began his session with an observation that really stuck with me: People in healthcare are really good at thinking, but we tend to be slow at rethinking. In other words, when we…

King of Prussia, Pa.-based Universal Health Services is continuing to execute its growth strategy, with a focus on outpatient and behavioral health expansion, President and CEO Marc D. Miller told Becker’s. The system’s recent plan to acquire online behavioral health…

Clearwater, FL — March 9, 2026 — MultiCare Health System has selected hellocare.ai as its enterprise platform for virtual care delivery, supporting the organization’s continued expansion of digital and hybrid care models across its hospitals and care facilities. MultiCare began…

Process improvement is often described in operational terms: streamline workflows, manage variation, eliminate waste, optimize revenue, and drive greater value to our customer. In healthcare, we frequently frame it as a means to strengthen quality and safety. While all of…

Access to affordable healthcare has become the defining concern of leaders in rural America. Sixty-three percent of rural physicians identify it as the top issue policymakers should address, according to athenahealth’s 2026 Physician Sentiment Survey; that’s 12 points higher than…

[New York City, NY], March 9, 2026 – R1, the leader in healthcare revenue management, and Heidi, the leading AI-powered care partner, today announced a strategic partnership. Together, R1 and Heidi will combine clinician focused documentation workflow with revenue management…

As technology advances and care shifts toward outpatient, virtual and community-based settings, the role of the COO is also evolving. For leaders in this position, that means new skill sets and a broader range of focuses, from managing hospital operations…

Clearwater, FL and Morgantown, WV – WVU Health System, the clinical and academic health enterprise of West Virginia University and the largest health system and private employer in the state, has selected hellocare.ai for an enterprise-wide deployment of AI-assisted intelligent…

“How can I deliver care not just to the 100,000 patients who might have cancer but to the 500,000 patients who may be at risk of cancer?”  That question is shaping the early tenure of Anirban Maitra, MD, who recently…

Healthcare’s workforce is now more age-diverse than ever, bringing both extraordinary strength and growing friction. How leaders align those differences will determine culture, performance, patient care—and the future of the industry. We all know healthcare leaders face pressure from every…