When it comes to choosing a hospital or health system, most patients base their decision on the organization’s brand. Online information is a significant contributor to brand reputation and its importance can’t be underestimated. According to a recent survey, nearly…
Healthcare providers face three major threats to revenue. The pandemic-era Medicaid continuous enrollment provision has expired. The number of patients presenting as self-pay or on high-deductible health plans (HDHP) continues to grow. Compounding these challenges, Medicare physician payments have been…
In a shifting political landscape, automation is a safeguard against uncompensated care. Medicaid churn isn’t new, but the consequences are growing. As recent proposals to restrict Medicaid access make headlines, revenue cycle leaders are under pressure to capture every eligible…
Cigna Healthcare® has sponsored and provided editorial input on this article. Community-focused well-being initiatives are a critical component of the value that hospitals and health systems provide to the populations they serve. This was the major theme of a roundtable…
Hospitals and health systems recognize that strategic growth is only possible if they offer consumers the right programs and services in the right place at the right time. Without smart marketing initiatives, it can be difficult to reach patients with…
When it comes to nurse recruiting and retention, hospitals and health systems are still recovering from the COVID-19 pandemic. Meanwhile, new challenges lie on the horizon with the increased burden of chronic conditions and the looming wave of baby boomers…
Hampton Roads, Va.-based Sentara Health is shifting to a new market-based operating model for its 12 hospitals. Eric Conley, Sentara’s executive vice president and president of acute and post-acute care, said in the May 14 release that the new structure…
Generative AI is rewriting the playbook for revenue cycle management operations at hospitals and health systems. Yet, many organizations are still considering modernizing their RCM systems solely through automation. This was a theme of a roundtable sponsored by AKASA at…
Destination medical centers have emerged as key players in healthcare, offering essential care when hospitals reach capacity or lack specialized resources for life-saving procedures. Hartford HealthCare’s St. Vincent’s Medical Center in Bridgeport, Conn., is a prime example of how a…
Health systems across the U.S. face a range of financial and operational pressures, as well as an uncertain regulatory environment. While New Orleans-based Ochsner Health is not immune to these headwinds and considers them, it remains more focused on its…
