Strategy

Health systems have spent years building care navigation programs, contact centers and disease-specific patient journeys — and most leaders know these efforts haven’t added up to a unified experience. The missing piece, increasingly, is orchestration: connecting fragmented data, workflows and…

A case study in aligning revenue capture with the patient journey Continuous remote monitoring of cardiac implantable electronic devices has become a standard for cardiac care. Yet, in many cardiac device clinics, billing workflows are still built on legacy assumptions:…

The healthcare workforce crisis is not new, but its root causes may be less understood than its symptoms. At Becker’s 16th Annual Meeting, a group of health system and academic leaders gathered for an executive roundtable hosted by ECG Management…

Cardiovascular service line leaders are under pressure to do more with less — expand access, reduce diagnostic delays, and improve outcomes while navigating tight budgets and operational complexity. Few people understand this challenge as well as Amanda Maples. After starting…

Physician well-being is a critical but often misunderstood metric for hospitals and health systems. To improve well-being, healthcare organizations need an evidence-based roadmap and need the right survey tools to measure burnout. This was a key theme at an executive…

Health systems are navigating a continued push toward value-based payment models, with the Centers for Medicare and Medicaid Services (CMS) accelerating timelines and signaling a broader expansion of mandatory bundles faster than many executives anticipated. While not all models are…

Health care industry boards are revisiting the benefits of a strict competency-based approach to their composition. This, given that multiple new regulatory and environmental challenges to the health care system are placing a premium on strategic experience and perspectives at…

Minneapolis, MN and Clearwater, FL — hellocare.ai, a leading provider of AI assisted virtual care solutions, today announced that Allina Health has selected hellocare.ai as its enterprise platform for AI assisted intelligent hospital rooms and virtual care delivery across its…

When Rob Allen, CEO of Salt Lake City-based Intermountain Health, thinks about navigating an environment of relentless change, he returns to a story from his childhood on a Wyoming dairy farm and a near-disaster with cattle in 60-below-zero cold. Calves…

Clearwater, FL – April 14, 2026 – hellocare.ai, a leading provider of AI assisted virtual care solutions, today announced the expansion of its enterprise partnership with UCHealth, a nationally recognized, non-profit health system serving patients across Colorado, Wyoming, and western…