A recent article by Alpha Health analyzes their national online survey findings on when Americans will be comfortable re-engaging with healthcare services once shelter-in-place orders are lifted.
Editor's Note: This article originally appeared on Alpha Health's website.
Alpha Health, the first Unified Automation company for revenue cycle management in healthcare, released the results of a national online survey designed to assess how quickly Americans will be comfortable re-engaging with healthcare services for routine in-person care as shelter-in-place orders are lifted.
The survey results exemplify that consumer sentiment towards how and when to re-engage with healthcare providers can sometimes be conflicting, adding to the challenging market conditions health systems have to navigate as they prepare to phase back in routine care and elective procedures. The ability to forecast utilization of services offered is critical for right sizing how these organizations bring back furloughed staff and ramp up operations.
“We expect to see patient demand return in waves when health systems return to routine and elective services,” said Malinka Walaliyadde, co-founder and CEO of Alpha Health. “Health system executives, including revenue cycle leaders, are facing unprecedented volatility in work volumes, making it very challenging for them to staff their teams appropriately. Many health systems have also experienced crippling declines in revenue as they halted routine and elective procedures to direct the necessary resources to their COVID-19 response. As a result, healthcare providers are under immense financial pressures making their revenue cycle operations more critical than ever before.” Click here to read more.
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