LeanTaaS Earns Highest Ratings in Inaugural KLAS Capacity Optimization Management Report

Customer respondents highlight LeanTaaS’ strong partnership, frequent collaboration, and focus on innovative product development and valuable outcomes.

SANTA CLARA, Calif. — April 27, 2023 —LeanTaaS, Inc., the market leader in providing AI-powered and SaaS-based capacity management, staffing, and patient flow software for health systems, today announced it has been named the highest, fully-rated company in the first-ever capacity optimization report by KLAS Research. Across LeanTaaS’ large customer base, customer respondents consistently report high satisfaction, along with a variety of valuable outcomes, including decreased wait times in infusion centers and ORs, more efficient use of the OR, greater staff satisfaction, reconfigured workflows, and more physicians self-scheduling. LeanTaaS was rated the highest among vendors for driving relationships and value, with customers emphasizing their strong partnership, collaboration, and reporting capabilities.

The need for capacity optimization management is growing as a result of hospitals and health systems struggling to keep up with demand amid tightened budgets and staffing shortages. As a result, they need digital tools dedicated to solving capacity management, access, and utilization to operate sustainably. KLAS is a widely respected and frequently used resource for healthcare executives. KLAS conducts over 20,000 interviews annually across 5,400 healthcare organizations and has measured more than 420 healthcare vendors and 900 healthcare IT products and services. 

“In our 2023 Capacity Optimization Management report, LeanTaaS is the highest scoring fully-rated vendor with the largest number of customer respondents our team spoke with and all of these customers consistently shared extremely high satisfaction,” said Niel Oscarson, Research Director at KLAS Research and co-author of the Capacity Optimization Management report. “The industry is at a critical point and healthcare organizations are increasingly adopting AI-based tools that support capacity optimization management to counteract variable patient flow, limited staff, and poor visibility into resources. As shown in the report, LeanTaaS partners deeply with hospital and health system customers to drive value across major areas of a hospital. These outcomes, combined with LeanTaaS’ collaborative partnership and exceptional support, factored into their category leadership.” 

This news comes on the heels of two recent announcements from LeanTaaS to help health systems increase revenue and profitability through capacity management. In March 2023, LeanTaaS announced the introduction of Perioperative Transformation as a Service (TaaS), a first-of-its-kind service that delivers eight key outcomes for enhancing efficient care delivery that are proven to take perioperative optimization to levels previously unseen. These include surgical volume growth, increased market competitiveness, staffing optimization, and increased asset utilization, among other critical outcomes. Additionally, LeanTaaS announced a strategic relationship with Siemens Healthineers in April 2023 to enable large hospitals and health systems within the Siemens Healthineers network to drive outcomes, including improved patient access, physician and staffing satisfaction, and financial performance.

LeanTaaS was also recently featured in two KLAS spotlight reports highlighting iQueue for Operating Rooms and iQueue for Infusion Centers. LeanTaaS received one of the highest scores ever seen by KLAS, a rare 96.5 (out of 100) overall satisfaction score for the iQueue for Operating Rooms solution, and an impressive 92.9 (out of 100) overall satisfaction score for the iQueue for Infusion Centers solution, with 100 percent customer satisfaction. 

“We’re excited that KLAS has recognized the important, growing, and value-creating category of Capacity Optimization Management and agree wholeheartedly that it’s never been more important for healthcare leaders to take charge of optimizing their resources and operations,” said Sanjeev Agrawal, President and COO of LeanTaaS. “Hospitals need AI-based software and expert services that deliver real results of increased patient access, decreased wait times, and reduced healthcare delivery costs — and they need them now. We’re very pleased that our customers are highly satisfied not only with the outcomes they achieve, but also our commitment to being a valuable and trustworthy partner.”

About LeanTaaS

LeanTaaS provides software solutions that combine lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. The company’s software is being used by over 175 health systems across the nation, which rely on the iQueue cloud-based solutions to increase patient access, decrease wait times, reduce healthcare delivery costs, and improve revenue. LeanTaaS is headquartered in Santa Clara, CA with offices in Newton, MA and Charlotte, NC. For more information about LeanTaaS, please visithttps://leantaas.com/, and connect on Twitter, Facebook and LinkedIn.

About KLAS

KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, including emerging technology insights, that provide early insights on the future of healthcare technology solutions. KLAS also fosters measurement and collaboration between healthcare providers and payers and best practice adoption. Visit KLAS on LinkedIn. Learn more at: klasresearch.com.

LeanTaaS Media Contact

Kate Soden


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