Confluence Health cuts COO role

Wenatchee, Wash.-based Confluence Health has eliminated its chief operating officer amid restructuring efforts and financial pressures, the health system confirmed to Becker's May 16.

The health system sent a memo to staff members announcing the changes May 12, according to local radio station KPQ, which obtained it. CEO Andrew Jones, MD, said COO Glenn Adams, PharmD, would exit the role May 12; Dr. Adams has been with Confluence Health since 1999. 

"No other restructuring needs are planned at this time," the memo said. 

However, the health system is planning to create a new leadership position that will oversee ambulatory care operations. 

"This new position will also be an executive leadership team-level position, just as the COO role was previously," a spokesperson for the health system told Becker's. "This new leadership position will bring a unique set of skills to help in ongoing efforts towards primary care redesign to increase patient access and growth in our outpatient services."

Confluence Health has had a rocky year. The health system posted a $13 million operating loss in the third quarter of 2022 and froze hiring of most nonclinical roles shortly thereafter. In March, nurses with the Washington State Nurses Association alleged those staffing changes "lowered the quality of care" for patients.

Becker's reached out to Confluence Health for comment and will update this story if more information becomes available.

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