Ms. Brown leads Boston Medical Center Health System’s technology organization, overseeing digital transformation, technology strategy, cybersecurity and data innovation with a steadfast commitment to improving healthcare access, efficiency and outcomes for patients and communities. Among her most significant accomplishments, she spearheaded the seamless integration of two system locations into a unified Epic platform, establishing a “one patient, one record” foundation that replaced fragmented data silos with a secure, interoperable infrastructure and improved patient outcomes across the entire network. Ms. Brown and her team have also led the health system’s data and AI strategy, with particular focus on deploying ambient AI technology to reduce clinical burnout. She has been instrumental in designing the system’s digital front door to manage every touchpoint of the patient journey, ranging from scheduling through follow-up. Thanks in large part to her work, Boston Medical Center Health System has been recognized as one of the “World’s Best Smart Hospitals” by Newsweek in both 2024 and 2025. Prior to joining the system, Ms. Brown brought deep cross-industry expertise as chief data officer at Verizon Media and as a leader of the global data, analytics and machine learning function at Capital One. She currently serves on the boards of Huron Consulting, ESO and ValidiFi.
