As president of Mass Eye and Ear, Ms. Williams is responsible for overseeing one of the largest specialty hospitals in the U.S. exclusively dedicated to research, training and treatment for eye, ear, nose, throat, head and neck issues. The hospital sees nearly 400,000 patients annually across over 20 patient care locations. A national research leader in bench-to-bedside research, Mass Eye and Ear receives more than $90 million in grant funding annually to find cures and treatments for a range of conditions in ophthalmology and otolaryngology. Prior to serving as the hospital’s president, Ms. Williams served as its COO and CFO, where her vast responsibilities included financial services, planning and facilities, support services, patient access, project management, information services, compliance, privacy, surgical and clinical services and business and network development. Under her guidance, the hospital successfully transitioned into membership in the Mass General Brigham healthcare system in 2019. She also served as the hospital’s incident commander during the Covid-19 pandemic, guiding its response and recovery. She also serves as Mass General Brigham’s president of the community division and its senior vice president of operations.
