Acting on employee feedback, Renown Health leadership established the culture crew, an entry-level stakeholder group, to help create a people-first approach to a healthy work culture. Renown created a new strategic plan, mission, vision and values that ensure every meeting, metric and decision meet the needs of Renown’s 8,000 physicians and caregivers. Retirement benefits help retain long-term employees, rest-and-recuperation strategies encourage work-life balance, and financial and educational resources sustain happy, high-performing teams. In the employee “pulse” survey, 74% responded and 84% indicated that they are engaged with their work. Voluntary turnover is down significantly. Renown pays for volunteer opportunities totaling four hours each quarter and matches up to $1,000 for service on nonprofit organization boards. “Celebrate Amazing” events honor service milestones, top talent and women of achievement. Community support initiatives encourage employees to attend community events at a discount. Free financial wellbeing programs offer salary-linked loans allowing employees to access affordable credit they can repay through their salary, helping pay down existing debt or avoid high-interest credit cards. Donor-supported funds allow employees who are suffering personal financial catastrophes pay their bills. Educational assistance reimbursement and student loan repayment are available, and employees may invest in a 529 college savings plan. Listed as a Best Place for Working Parents, the family-friendly employer also offers discounted, onsite childcare and adult care assistance.
