Rochester Regional Health is an integrated health system serving communities across Western New York and the Finger Lakes, employing thousands across nine hospitals and a broad network of clinical, senior, behavioral and laboratory services. Its purpose is to uplift humanity through caring for its community, which is lived through values such as “Care Like Family” and “Serve as One,” fostering a culture of collaboration, compassion and meaningful work. The organization supports team members with a comprehensive benefits package that includes multiple health plan options, tuition assistance, student loan support and a systemwide wellbeing framework spanning physical, emotional, mental and financial health. Professional growth is prioritized through leadership development programs, internal mobility consultations and workforce pipeline initiatives such as AdvanceU, EmpowerU and youth apprenticeship programs. In 2025, registered nurse voluntary turnover across five Finger Lakes hospitals averaged 14.5%, outperforming industry benchmarks, while reliance on contingent nursing labor declined by 37%. Rochester Regional Health has earned national recognition from Newsweek as a top workplace and has demonstrated how a purpose-driven culture supports engagement, retention and high-quality care.
