Mercy’s mission-driven ministry inspires more than 50,000 caregivers across five states. Guided by values of dignity, justice, service, excellence and stewardship, Mercy hires for cultural alignment and champions inclusion, earning national recognition as a top employer for people with disabilities according to the 2025 Disability Equality Index. Mercy offers caregivers a full suite of benefits, wellness and mental health resources, tuition assistance, work-from-home opportunities and flexible scheduling through the “Mercy Works on Demand” app. In addition, caregivers facing hardship may receive financial assistance through Mercy’s crisis fund and/or receive paid time off for emergencies through a PTO donation program. Mercy fosters growth via Mercy University, mentorship opportunities and career advancement programs. The organization celebrates excellence through its robust internal recognition program. Caregivers may give back to their communities through volunteer time off and organized community activities. In addition, they may choose to participate in ambassador programs to provide the organization with feedback. Mercy also conducts twice-annual surveys, the latest one ranking Mercy above the healthcare benchmark with 81% of caregivers reporting positive or neutral views. Nationally honored by Newsweek and NRC Health for workplace innovation and patient experience, Mercy blends cutting-edge technology, such as the integration of ethical AI and automation, with compassionate care to elevate job satisfaction and health outcomes.
