Tampa General Hospital, the region’s leading safety net hospital, empowers nearly 15,000 team members and physicians by fostering a culture built on authenticity, kindness, transparency and vulnerability. These principles guide leadership and enhance psychological safety across the health system. With a bold vision to be the safest, most innovative academic health system in America, the system invests heavily in team member development through unique offerings like the People Development Institute, “LEAD TGH”, and tuition-free courses in partnership with the University of South Florida. The system offers a flexible and inclusive benefits package, including free virtual mental health services, on-site childcare, lactation support, financial assistance programs and domestic partner coverage, all designed to support team members holistically. Recognized by Forbes, Newsweek and Glassdoor, the system’s engagement index reached the 87th percentile nationally in 2024, with 90% participation. Additionally, leadership trust ratings have risen significantly since implementing the “AKTiVe” leadership model. Amid nationwide healthcare labor shortages, the system has increased retention and reduced reliance on contract labor.
