Children’s Health launched Virtual Care in 2013 to improve access to care through telemedicine. The program includes TeleNICU, providing 24-hour advanced NICU support via telemedicine, and a school-based telehealth program, which connects pediatric experts to school nurses for virtual consultations, reducing absenteeism. Since its inception, the school-based telehealth program has reached 246 schools, conducted over 18,000 visits and achieved a 94% satisfaction rate among parents. The Virtual Visit app and kiosks offer treatment for common conditions and expanded services during the Covid-19 pandemic.
