As associate CIO and associate vice president of IT for United Health Services, Ms. Hines oversees critical IT functions, including strategic planning, network infrastructure, data management, cybersecurity and technical support. Collaborating with executive leadership, she develops IT strategies that align with organizational goals and ensures system reliability, security and efficiency. Ms. Hines excels in team leadership, mentoring IT staff and fostering innovation while managing relationships with external vendors. Her achievements include leading the system’s 2020 conversion to Epic EHR, consolidating departmental budgeting into IT and spearheading the pursuit of Epic Gold Star status, which is currently at eight stars. Additionally, she is actively involved in multiple senior leadership committees, driving continuous improvement and technological advancements within the organization.
