Ms. Do oversees financial and administrative aspects of managed care contracting and operations with commercial, Medicare and Medicaid managed care payers. She collaborates with the hospital’s executive management team to negotiate all payer contracts, including fee-for-service, HMO, ACO, direct to employer, workers compensation and other value-based arrangements. Ms. Do develops contractual financial performance standards and assesses payer contracts’ financial performance for ongoing and strategic growth opportunities. She is also on Memorial’s inaugural diversity, equality and inclusion initiative and employee resource group. Before joining Memorial, she was the executive director of enterprise contracting and payer relations at Children’s Hospital Los Angeles, overseeing multiple healthcare entities and co-chairing its Asian American Pacific Islander employee resource group.
