Ms. Sweeney heads the patient care experience team at Roswell Park, helping the system’s 50,000-plus patients and their loved ones navigate through a variety of services spanning medical, spiritual, mental, social and survivorship care. She created and now leads the cancer center’s concierge services, including medical international concierge resources. She oversees patient access, patient advocates, volunteer services, pediatric and young adult diversionary programs, the resource center, the “Cancer Coach” program and the “Elevate Salon.” Ms. Sweeney began her career in nursing 27 years ago as an ICU nurse at Roswell Park. She went on to work as a floor nurse on Roswell Park’s inpatient unit for leukemia and lymphoma patients, and as clinical research nurse coordinator with the leukemia team. Today, she helps patients and families access care and services through a wide range of initiatives, a salon that provided nearly 2,000 wigs and head coverings to patients last year, and a resource center for patients and community members that hosts 3,600 visits each year. Ms. Sweeney brings a unique perspective to her role, as both a longtime nurse and as primary caregiver for a loved one who faced cancer twice.
